Privacy Policy

Updated on November 22, 2023

Privacy Policy

Effective Date: November 22, 2023.

1. Introduction

Welcome to Tidalflow. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Tidalflow website/app, in compliance with the General Data Protection Regulation (GDPR).

2. Information We Collect

Under GDPR, we collect and process personal information based on valid legal grounds. This information includes data you provide when registering, expressing interest in our products and services, or using our Tidalflow app. It may comprise:
- Contact details (such as name, email address, phone number)
- Account login information
- User content (comments, materials provided)
- Any other information that a user provides during our onboarding flow to generate a custom workout routine
- Payment details (if applicable)
- Usage data and cookies for improving user experience

3. Your Rights Under GDPR

As per GDPR, you have the following rights:
- Right to access: You can request copies of your personal data.
- Right to rectification: You can request correction of any inaccurate data.
- Right to erasure: You can request the deletion of your data under certain conditions.
- Right to restrict processing: You can request the restriction of processing your data.
- Right to data portability: You can request the transfer of your data to another organization or directly to you.
- Right to object: You can object to the processing of your personal data.

4. How We Use Your Information

We use your information, in compliance with GDPR, to:
- Provide, operate, and maintain Tidalflow
- Improve, personalize, and expand Tidalflow
- Understand usage and preferences
- Develop new services and features
- Communicate for customer service and updates
- Send marketing and promotional communications, with your consent
- Ensure security and integrity

5. Sharing Your Information

We share information in compliance with GDPR, including with:
- Service providers under contract who help with parts of our business operations
- Law enforcement or government requests as required by law

6. Data Security

We implement strong security measures to protect your data, in line with GDPR requirements. However, we acknowledge that no system is entirely secure.

7. International Data Transfers

Your information may be transferred to, stored, and processed in a country that is not regarded as ensuring an adequate level of protection for personal data under European Union law. We will ensure that such transfers comply with GDPR.

8. Changes to This Policy

We reserve the right to modify this policy. Any changes will be posted on our website with an updated effective date.

9. Contact Us

For any questions or concerns regarding this policy or your data protection rights, please contact us at support@Tidalflow.ai



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